P004: Effect of telephone triage (811) calls on a regional poison centre
نویسندگان
چکیده
منابع مشابه
Estonian Experience on Establishment of a Modern National Poison Information Centre: One-year Profile of Phone Calls in 2012
Background: Initiating a National Poisoning Information Centre (PIC) in Estonia took about 12 years of challenging work on research, training and attracting governmental support and funding. In this study we described the establishment process and the profile of phone calls in the first year which the PIC started to be available full time (24h/day 7days/week). Methods: This was a descriptive ...
متن کاملA comparison of suburban and urban daytime telephone triage calls.
OBJECTIVE To compare daytime nurse telephone triage calls received by a suburban practice with those received by a hospital-based, inner-city pediatric practice. METHODS A research assistant, listening simultaneously with triage personnel, prospectively coded all calls received by the nurse triage telephone offices in 2 pediatric practices. Calls were coded the first full, nonholiday week of ...
متن کاملDeath of an infant after contacting a telephone triage call centre: is telephone triage really safe?
The death of a previously well 13-month-old infant approximately 5 h after his mother contacted the Queensland Nurse led telephone triage call centre '13Health' for advice is the first Australian casualty of telephone triage. Experience from this case and another 'near miss' incident Australia highlight the potential of this model of care to harm patients using the service when it attempts to p...
متن کاملTelephone triage of cardiac emergency calls by dispatchers: a prospective study of 1386 emergency calls.
OBJECTIVES To evaluate the handling of potential cardiac emergency calls by dispatchers, to determine their final diagnosis and urgency, and to determine the value of the main complaint in predicting urgency and the ability of the dispatchers to recognise non-urgent conditions. DESIGN Prospective data collection and recording of main complaint of emergency calls placed via the 06-11 alarm tel...
متن کاملA Survey of Primary Care Offices: Triage of Poisoning Calls without a Poison Control Center
Poison control centers hold great potential for saving health care resources particularly by preventing unnecessary medical utilization. We developed a four-question survey with three poisoning-related scenarios, based on common calls to our poison center, and one question regarding after-hours calls. We identified primary care provider offices in our poison center's region from an internet sea...
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ژورنال
عنوان ژورنال: CJEM
سال: 2019
ISSN: 1481-8035,1481-8043
DOI: 10.1017/cem.2019.195